Finding better methods which allow your customers to communicate with your business efficiently should be a top priority for any business owner.
From a simple contact form to multiple-step forms, your goal should be to capture as much useful data as possible.
With this data, you can start an email marketing plan to engage with existing and potential customers.
Creating forms can be easy is you use an online form builder, but for complex form processing and forms which need to be integrated into third-party systems will require the assistance of a professional web developer.
When creating online forms for lead generation, it is worth the effort to implement both email and telephone validation. This can be done by using third-party tools like:
I would advise you store capture data into a database, this can be custom-built into your website control panel or you can send form data to CRM systems like Hubspot.
Formstack shares some additional great ways in how forms can improve your business website in this infographic.
(Click to enlarge infographic)
Blog post created by: DCP Website Design
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